The purpose of role-playing is to maximize customer satisfaction at the point of sale. The customer service role-playing contest finds a model of customer service and spreads successful cases across the board, making it possible to disseminate desirable customer service. can do. And customer satisfaction will be realized ahead of them.

For more than 10 years, the World Group boasts a track record of in-house role-playing contests and awards, and a track record of producing staff who have won excellent awards in external contests. This is proof that it is precisely because we are involved with the store on a daily basis that we are able to provide real customer feedback, which leads to further customer satisfaction.

Based on these achievements, we provide the know-how. In addition to role-playing training, we also plan and operate contests and dispatch judges and customers. In addition, we provide guidance and support for role-playing contests and award planning according to the issues and requests of shopping centers and halls.